Privacy Policy
Last Updated: June 2, 2026
RegisRides is a luxury chauffeur service operated by Column LLC, a Florida limited liability company. At RegisRides, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our chauffeur services and website.
We are committed to protecting your personal information and being transparent about our data practices. We do not sell your personal information to third parties.
Information We Collect
Personal Information
When you book a ride or contact us, we collect:
- Name (first and last)
- Email address
- Phone number
- Pickup and destination addresses
- Payment information (processed securely through our payment processor)
- Booking preferences and special requests
Booking Information
For each reservation, we collect:
- Date and time of service
- Service type (airport transfer, hourly charter, etc.)
- Vehicle selection
- Number of passengers
- Special requirements (child seats, accessibility needs, etc.)
Analytics Information
We use cookieless analytics through Rybbit to understand how visitors use our website. This helps us improve our service without tracking individual users with cookies. This includes:
- Pages visited and time spent on each page
- Referral sources (how you found our website)
- Device type and browser information
- General location (city/country level only)
How We Use Your Information
We use the information we collect to:
- Provide Transportation Services: To fulfill your booking, coordinate with chauffeurs, and deliver the service you requested
- Communication: To send booking confirmations, updates, and respond to your inquiries
- Service Improvement: To analyze usage patterns and improve our website and services
- Payment Processing: To process transactions and maintain accurate billing records
- Safety and Security: To ensure the safety of our passengers and chauffeurs
- Legal Compliance: To comply with applicable laws and regulations
How We Share Your Information
With Our Chauffeurs
We share necessary booking information (name, pickup/destination addresses, phone number, and service details) with the assigned chauffeur to provide your transportation service. Our chauffeurs are required to maintain the confidentiality of your information.
We Do Not Sell Your Data
RegisRides does not sell, rent, or trade your personal information to third parties for marketing purposes.
Service Providers
We may share information with trusted service providers who assist us in operating our business:
- Payment Processors: Secure payment processing services
- Analytics: Rybbit for cookieless website analytics
- Advertising: Google Ads conversion tracking to measure advertising effectiveness (no personally identifiable information is shared)
Legal Requirements
We may disclose your information if required by law, court order, or to protect the rights, property, or safety of RegisRides, our customers, or others.
Cookies and Tracking Technologies
We minimize the use of cookies and tracking technologies to respect your privacy:
- Essential Cookies: Required for website functionality and security
- Cookieless Analytics: We use Rybbit, a privacy-focused analytics platform that does not require cookies or track individual users
- Google Ads Conversion Tracking: We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. This helps us understand which ads are most helpful to potential customers
Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Secure encrypted connections (HTTPS/SSL)
- Secure payment processing through industry-standard payment gateways
- Restricted access to personal information on a need-to-know basis
- Regular security assessments and updates
- Secure database storage with access controls
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and maintain your booking history
- Comply with legal obligations (e.g., tax and accounting requirements)
- Resolve disputes and enforce our agreements
When your information is no longer necessary, we will securely delete or anonymize it.
Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request corrections to inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Objection: Object to the processing of your personal information for certain purposes
- Data Portability: Request a copy of your data in a portable format
To exercise any of these rights, please contact us using the information provided below.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
RegisRides
Operated by Column LLC
9040 Collins Ave Suite 116, Surfside, FL 33154
Email: privacy@regisrides.com
Phone: (404) 979-4628